Bajle Privacy Policy — Your Data
Completely safe with us

1. Introduction

Bajle (bajle.pro) is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains how bajle collects, uses, stores, and protects your personal information.

By using the bajle website or app, you agree to this Privacy Policy. This policy is our Terms & Conditions To be read in conjunction with.

We process data in compliance with all applicable laws and regulations and are committed to maintaining user trust. bajle's Privacy Policy is reviewed at least once a year and updated as needed.

2. What Information We Collect

Bajle collects only the data needed to operate the platform and provide you with our services. See the table below for data categories and their purposes:

3. How We Collect Information

Bajle collects your information in the following ways:

Direct Collection

• The form you fill out during registration.
• Documents uploaded for KYC verification.
• When you contact us via chat or email with our support team.
• Payment details provided when making a deposit or withdrawal.

Automated Collection

• Through cookies and similar technologies when you use the bajle website or app.
• Your device's IP address and operating system information at the time of login.
• Log data generated during gameplay.

Collection from Third Parties

• KYC verification from identity verification service providers.
• Transaction confirmation data from payment gateways.
• Risk assessments from fraud prevention services.

4. How We Use Your Information

Bajle uses your information only for specific, legitimate purposes. We never collect or use data beyond what is required.

• Account management: For registration, login, password recovery, and account security.
• Payment Processing: For confirming deposits and withdrawals and verifying transactions.
• Customer Support: To resolve your complaints or questions.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal obligations: For submitting reports to authorities as required by applicable law.
• Service Improvement: To improve bajle's products and overall user experience.
• Responsible Gaming: To detect unusual gaming behavior and provide timely support.
• Marketing: To send you promotional offers and updates with your consent (you may opt out at any time).

5. Data Sharing & Disclosure

Bajle may share your information with third parties only in the following limited circumstances:

Service Partners

Bajle works with a select group of trusted technology and service partners — such as payment processors, KYC verification providers, and cybersecurity firms. They may only use your data in accordance with bajle's instructions and under strict confidentiality agreements.

Legal obligations

Bajle may be required to disclose your information to authorities under a court order, government directive, or applicable law. In such cases, bajle will make reasonable efforts to notify you in advance.

Business Changes

If bajle undergoes a structural business change such as a merger or acquisition, your data may be transferred to the new entity. Users will be notified in advance in such cases.

6. Cookies & Tracking Technologies

Bajle uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

Cookie Types

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Helps identify which parts of the website are used most, supporting ongoing service improvements.
• Preference Cookies: Used to remember your language, theme, and other preferences.
• Marketing Cookies: Used solely with your consent to show relevant promotional content.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent bajle from functioning properly.

7. Data Security Measures

Bajle uses industry-standard technologies and processes to protect your data. Our security layers include:

• SSL/TLS Encryption: All communication between your browser and bajle's servers is encrypted.
• AES-256 Encryption: Sensitive data stored on servers is protected with strong encryption.
• Two-Factor Authentication (2FA): Enabling 2FA is recommended to add an extra layer of security to your account.
• Regular Security Testing: Regular penetration testing conducted by third-party security experts.
• Access Controls: Only authorized personnel can access specific data.
• 24/7 Monitoring: Round-the-clock security monitoring of servers and networks.

8. Data Retention Period

Bajle does not retain your data longer than necessary. Retention periods by data type:

9. Your Privacy Rights

As a bajle user, you have the following rights. To exercise any of them, please contact bajle support.

10. Children's Privacy

Bajle is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

If we discover that a minor has accidentally registered on bajle, the account will be immediately closed and all collected data will be deleted.

If you suspect your child is using bajle, please contact us at [email protected].

11. Changes to the Privacy Policy

Bajle may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, advance notice will be sent to your registered email or via SMS.
• Continued use of bajle after any changes constitutes your acceptance of the updated policy.

To view previous versions of this policy, please contact bajle Support.

12. Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact bajle:

Bajle typically responds to privacy-related inquiries within 48 hours. Complex matters may take up to 7 business days.